Returns & Exchanges
At Monotype Fonts, we stand by our high-performance hardware and audio peripherals with a 30-day satisfaction guarantee. If your purchase does not meet your technical standards, we offer a streamlined return process for a full refund or replacement.
Return Process
- 1.Initiate Request
Log into your account and navigate to 'Order History' to select the item you wish to return and generate a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the electronic device in its original anti-static packaging and include all accessories, manuals, and cables to ensure eligibility for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Inspection and Refund
Our technicians will inspect the hardware for functionality upon arrival, and your refund will be processed to your original payment method within 5-7 business days.